DUDU's Policies

Privacy Policy

Disclose how DUDU Car collects, uses, manages and discloses user datas.

Driver Code of Conduct

A set of rules and ethical guidelines designed to ensure safety, professionalism, and legality for DUDU's drivers

A legally binding agreement governing the use of DUDU's app, platform, and services

Terms of Service

Chargeback and Handling Dispute Policy

A chargeback is a forced reversal of a credit or debit card transaction initiated by a customer’s bank, usually due to fraud, billing errors, or disputes over goods/services

Booking Policy

The booking policy is designed to ensure a fair, efficient, and reliable ride experience for all users while maintaining service quality and operational transparency on the Dudu Car platform.

Payment policy outlines the terms and procedures for processing payments for rides booked through the platform. It defines accepted payment methods, fare calculation, payment timing, and any applicable fees such as cancellation charges or adjustments.

Payment Policy

Security Policy

The policy ensures that appropriate security standards, verification procedures, and monitoring systems are in place to maintain a safe, trustworthy, and reliable environment for all users of the Dudu Car platform.

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